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Technology & Telecommunications

Monitor tech adoption and track innovation sentiment to drive product strategy

app.silainsights.com/technology-telecom
PRODUCT FEEDBACK
1.9M
+67%
TECH ADOPTION
84%
+21%
FEATURE REQUESTS
340K
+45%
SATISFACTION
88%
+13%
Technology Adoption
New features
Product Sentiment
By category
Positive
68%
Neutral
24%
Negative
8%
User Segments
Tech enthusiasm
Segment A28%
Segment B24%
Segment C20%
Segment D16%
5G interest accelerating
Network upgrade mentions +156%
Customer service feedback
Digital support preferred 76%
Live Demo Available

Industry Challenges

1

Understanding rapid technology adoption cycles

2

Tracking product feedback at scale

3

Managing brand reputation in tech communities

4

Identifying feature requests and pain points

How Sila Helps

How Sila Helps

Powerful capabilities designed specifically for your industry

1

Product Feedback Intelligence

Aggregate and analyze product feedback from social media, forums, and reviews.

2

Feature Request Analysis

Identify and prioritize feature requests based on customer demand and sentiment.

3

Brand Loyalty Tracking

Monitor brand loyalty, switching behavior, and competitive threats.

4

Innovation Perception

Understand how consumers perceive new technologies and innovations.

Results You Can Expect

Real impact across your organization

Product roadmap informed by customer voice

45% reduction in churn through early issue detection

Feature prioritization driven by demand

Competitive intelligence on tech launches

Success Story

Measuring Digital Ad Effectiveness

Optimized ad spend for maximum ROI through real-time effectiveness measurement

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Calculate Your Potential ROI

See the value Sila can deliver for your team

People working on consumer insights

Tools & platforms you currently use

On research & analytics tools

* Calculations based on industry benchmarks and typical customer results. Actual ROI may vary.

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