Sila Insights Office

About Sila

Leading through linguistic intelligence

We built the world's most advanced semantic AI for consumer understanding because markets speak in meaning, not metrics, and someone needed to truly listen.

صلة

Sila

Connection. The bond that links insight to action.

In Arabic, صلة (Sila) means "connection" or "bond": the bridge between understanding and impact. We connect linguistic depth, visual intelligence, and data breadth to reveal market truths others miss. That connection transforms insights into action.

Our mission

To deliver consumer intelligence with unprecedented linguistic depth and multimodal understanding: empowering organizations to make better decisions through genuine comprehension of what customers mean, not just what they say.

Our vision

A world where every organization understands their customers with the depth and cultural nuance they deserve, where business decisions are guided by true comprehension, not demographic stereotypes and keyword counts.

Our journey

From pioneering Arabic AI to multimodal intelligence leadership

2018

Foundation

Sila Insights founded to bring semantic AI to consumer intelligence

2019

Arabic AI Breakthrough

Achieved 99.2% accuracy in multi-dialect Arabic sentiment analysis

2020

Platform Launch

Launched TrueTrends and BrandHealth360 intelligence products

2021

Computer Vision

Integrated multimodal AI with visual intelligence capabilities

2022

Global Expansion

Expanded to 100+ languages and 50+ data sources worldwide

2024

Segmentech Launch

Introduced AI-powered behavioral segmentation platform

Led by experts in AI, linguistics, and market intelligence

Our team combines deep expertise in natural language processing, computer vision, Arabic linguistics, and consumer research

Paul Kelly

CEO & Co-Founder

Founded Sila to bring advanced AI and cultural intelligence to market, shaping the company's vision, strategy, and long-term direction.

Expertise

Vision & Strategy • AI & Market Intelligence • Leadership

Teatea Caprioli

Business and Operations Director

Driving efficiency and scale across Sila's operations, strengthening management practices, performance, and organisational excellence.

Expertise

Operations Strategy • Performance Management • Business Optimisation

Greg Pagano

VP Engineering / Head of Platform

Leading the evolution of Sila's platform architecture, building scalable, high-performance systems aligned to product and business strategy.

Expertise

Platform Architecture • Engineering Leadership • AI & Infrastructure

Diego Moreno

Head of Product

Leading the vision and execution of Sila's product portfolio, translating complex technology into impactful, market-ready solutions.

Expertise

Product Strategy • Product Development • Technical Leadership

Rana Elsayeh

VP of Insights & Strategy

Shaping the direction of Sila through research excellence, thought leadership, and real-world application of Sila's technology.

Expertise

Research Strategy • Thought Leadership • Commercial Insight

Sabine Khoury

Head of Business Unit, Influence

Driving growth of Sila's influencer marketing offering through new business development, partnerships, and strategic market expansion.

Expertise

Business Development • Influencer Marketing • Partnerships

Dina Husseini

Head of Client Management, Influence

Leading client relationships and campaign delivery to ensure exceptional performance, satisfaction, and long-term partnerships.

Expertise

Client Management • Campaign Delivery • Team Leadership

Our values

The principles that guide how we build, how we partner, and how we innovate

Linguistic excellence

We obsess over language understanding. Every dialect, every nuance, every cultural context matters.

Multimodal depth

Combining linguistics with computer vision to understand the complete picture: text, images, and video.

Cultural intelligence

Markets are diverse and complex. Our technology respects and comprehends that diversity.

Customer partnership

Your success drives our innovation. We measure ourselves by the insights we deliver.

Responsible AI

Power demands responsibility. Privacy, ethics, and transparency are foundational.

Proven performance

118% better relevant discovery than traditional methods. Independently validated.

Where we're based

Headquartered in the Middle East with a global perspective. Our location gives us unique insight into Arabic markets while maintaining connections to worldwide consumer intelligence networks.

Global reach

Serving clients across MENA, Europe, and North America

Regional expertise

Deep understanding of Middle Eastern markets and Arabic consumer behavior

Distributed team

Expert talent across linguistics, AI, and market intelligence

Middle East

Global Intelligence Hub

The platform that makes it possible

Three foundational pillars create intelligence depth no competitor can match

20+ Arabic Dialects

Advanced linguistics

100+ languages with semantic understanding that comprehends context and cultural meaning, not just keywords.

Multimodal AI

Computer vision

Visual intelligence analyzing images and videos to extract insights text analysis alone misses.

1B+ Data Points

Data depth

7+ years of historical data across 50+ sources. Comprehensive coverage no competitor matches.

Let's connect insights to action

Experience consumer intelligence built on linguistic mastery, visual understanding, and data depth.